FAQ

Thank you for your interest in my graphic work. I will try to cover most questions that customers may have when ordering. If there is anything I have missed, please contact me via the form on this site or email me directly at: andreu(at)artefacture.com


Prints
Digital prints measure 24” x 36” with a 1” white border (1.5” at bottom). All my work is printed on 300gsm, ultra smooth, bright white 100% cotton rag. This archival grade, acid and lignin free paper resists fading and discoloration, contributing to the integrity and longevity of your piece. The ink-jet (giclée) print production process yields a museum-quality piece with greater color accuracy, color saturation and sharpness then traditional printing techniques.


Mounting
If you are going to use a standard 24 x 36 inch frame, I suggest your mat opening should measure approx. 22.0 x 33.5 inches. When mounting, please use an acid-free 100% cotton rag white mat board and backing with a clear ⅛” acrylic sheet to protect your piece.


T-Shirts
Currently there are no plans to re-issue any of the Artefacture t-shirts. I may revisit the idea in the future but for now the focus is on other mediums.


International Customers
Please note that you will be responsible to pay any duties, fees and customs generated in the course of delivering your package. These fees are completely in the hands of the customs authorities of your home country and are not available for me to quote or estimate. 

While I understand that customs in your country may add duties and/or import taxes to the cost
of importing your item, I am unable to change the value or markings on the customs forms, as it
would subject me (and possibly you) to fines both locally and abroad, the rejection of the package
as it arrives at the border of your country, subject the package to delays in the customs process, and possibly prevent me from exporting items like those you have purchased to your country in
the future. As a matter of policy to protect our relationship with the various customs agencies,
I cannot alter the value of your package.